Automations that run themselves

• Order confirmation (COD)

  Sent right after a cash-on-delivery order. Confirm / Cancel buttons, automatic Shopify tagging.

• Paid order confirmation

  A thank-you and receipt for orders paid online.

• Shipping update

  Tell the customer when the order ships, with the tracking link.

• Abandoned cart reminders

  Up to two reminders, at your own timing, with the abandoned products and an optional expiring discount.

• Review request

  Sent after delivery — stars and a comment collected inside WhatsApp.

• Replenishment reminder

  For consumables: remind the customer to reorder when the product they bought is about to run out.

• Failed delivery

  When a delivery fails, ask the customer what to do next with a short in-chat form.

• Back in stock

  Notify the shoppers who asked to be told when a sold-out product returns.

• Win-back

  Nudge customers who have not ordered in a while, with an optional incentive.

• Ready for pickup

  For local pickup: tell the customer the order is ready and which branch to collect it from.

Which automations you get depends on your plan — see Pricing. Pricing